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Shopping Guidelines / Shipping /  Returns and Exchanges / Privacy Policy /  Terms of Service

Shopping Guidelines

When you see an item you like, click on “add to cart” and continue shopping until you are ready to complete your purchase. Once you have finished ……..then, click on “Checkout” to confirm your items. After you have made any changes and updated the quantities as desired, please fill out your credit card information to finalize the purchases.

After you order is complete, an e-mail confirmation will be sent to the e-mail address you entered on your order form.

All orders placed Monday through Friday before 12 pm EST, excluding holidays, will begin to be processed that day and will be shipped out within 48 hours pending credit verification and availability. Once it is shipped, orders are generally received within 5-10 business days. Please allow more time for art pieces.

If you would like your order shipped to multiple locations, there will be an additional ­­­charge for each additional shipping address.

Taxes

Prices displayed on the website are exclusive of taxes. When you proceed to purchasing your order, sales tax will be added onto the total merchandise value and shipping charges, and displayed on the Order Summary page. The tax rate applied to your order will generally be the combined state and local rate for the address where your order is shipped. We are required to collect taxes on shipping and handling charges where applicable.

ORDERS

TheRomeoReport offers products for sale that are in stock and available for dispatch from our vendors. Occasionally, however, we may be waiting for shipments from our suppliers.  Please be aware that we may be unable to deliver selected merchandise due to production problems or the availability of the stock.  In these circumstances we will notify you by email and refund  your credit card within thirty days of being advised that merchandise has become unavailable.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please note that on occasion certain products that are in particularly high demand will sell out during this period.

All orders are subject to acceptance and availability.

Please note that items in your shopping basket are not reserved and may be purchased by other customers.

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Privacy Policy / Terms of Service